Dan,

A little history...By the way we bought our first trailer ever in 1994 from Dixie Horse and Mule! And your delivery man was the owner who delivered two trailers, one four horse for us and one two horse for our friend. He was still wearing his spurs when he got out of the truck. I believe he had just started the Dixie Horse and Mule trailer business. We never forgot his hospitality.

Thanks
Marcia

Good Morning Mr. Don

My name is Denise McAnally and I just purchased a 2012 Bison Trailer. I just wanted to let you know how much we appreciate Cindy and Mike! They went out of their way to make sure our purchase was not only what we wanted but also a extremely enjoyable experience. Cindy spoke with me numerous times, even took a call at 9:30 on a Friday night, to insure I understood my paperwork and that I was comfortable with everything and made sure I was offered all warranties and advantages that your company offers. Mike has to be one of the BEST salesmen I have ever dealt with! He stayed on the phone with me for three days ,day and night, working with us and answering every question we had. He even came out on his day off on a holiday weekend to meet us at your lot so that we could pick up our purchase just because that made things easiest for us. Please understand why all of this means so much to us. We live in New Iberia, Louisiana which is about a 9 hour drive to your lot. We contacted numerous dealers and sellers over the last year trying to find a new trailer, three of which were during this last past week. No one, even the local dealers in our area, were willing to work with us like Mike! I had begun to view trailer salesman like I do car salesman, just out for the money. Until I met Mike and Cindy. They really care about people and treated us like we were more than a commission check!!!!!!
When a company is interested in making the customer happy and building a relationship with their customers that is when you have a successful business! I will recommend Dixie Horse and Mule to anyone looking to buy horse trailers. Not only did we get a great product but more importantly we received two friends!

P.S.
Just my suggestion but I would strongly consider giving them raises..they deserve it and so much more!!!

Thanks you so much for your time
Denise McAnally

Message: Hey Don, Dan and all the staff that helped us! I am very pleased with your alls service and was extremely happy with the trailer after our long drive from missouri. It was even a better trailer than what I expected!
You all were great to work with and I highly recommend dhmco to anyone! I was also very glad that you all did not get hit by the tornados earlier that week. We drove through a town that was completely wiped out on our way back home. Then we encountered floods in Arkansas. Wow! We made it home o.k. and looking forward to heading out to lots of barrel races with MY new trailer!
Thanks so much guys!!!!!!!!!
Stacy

Mike,
I wanted to send you an email to let you know how much we enjoyed our trailer this past weekend. It was everything we wanted in a horse trailer and more. The only trouble we had was keeping everyone out of our trailer.
I want to also thank you for working with us and making feel like you really appreciated our business. The time and attention you and everyone else gave us was awesome, especially in this day and time where it seems alot of people want your business but really don't take the time to talk to you. I was kinda dreading the long trip to Alabama to pick up the trailer but I am so glad I did, just so we could met everyone involved. I will tell you this, anyone who got within earshot of me heard about how much I liked the trailer and how the folks at Dixie Horse and Mule are some of the best people to deal with and any future trailer I purchase, I'll be coming to Alabama!

Cindy I sent a couple of pictures of the me competing in cowboy mounted shooting to show a little of what I do.

Thanks again
Dale and Norma Hedrick

Mike
Just wanted to let you know Lana and I are sure enjoying our new trailer.
We love it and take every chance to brag on the trailer and your company.
Tank you very much!

John Staponski

Thanks Ms. Conner for the great customer service! Yall have a wonderful company to do business with. PP

Dan - the whole staff there made for a wonderful experience this morning. You are very fortunate to be surrounded by so many caring and competent individuals. Thanks for everything! Judy and Dennis

Jerry, Just wanted to THANK YOU for taking the time and helping me get all the things I wanted in my trailer. I have it Now and love it. I got the cushion covers today,so now it's exactly as I ordered it.and my hats off to Dan and Don at dixie horse for putting up with me during this deal. Good bunch of folks and they are doing Bison proud. Thanks again to you and your crew for making all my questions and Ideas happen !!! H.L. Goode

Hi Don,
I sent Mike an email today telling him how much we like our trailer that we bought from Dixie, but I wanted to let you know that we were very satisfied with working with Mike. You certainly have an AWESOME employee. He sent us numerous pictures of the trailer and answered all our questions. He is a true professional and knows just about everything there is to know about horse trailers. Your company definitely stands behind the product and I will certainly refer our friends to you. We had a few snags with the trailer that Mike is working out for us air conditioner parts and awning. I love the trailer!!! Your company went out of the way to make sure our trailer was want we wanted. We will definitely use Dixie again, but hopefully this will be the last trailer we will have to buy.
Sincerely,
Sissie Updike

Hello Don, sorry about they delay in reply, I have changed email accounts and it takes quite a while for my mail to be transferred to this new address. As to your question yes I received the new tires shortly after you sent the first email.

I would also like to thank you and your staff for the most pleasurable trailer purchase I have ever made. I have never been treated in the manor that you, your sales staff, and service personnel treated me. Please accept and pass on my deepest gratitude to all.
I was very apprehensive about traveling to Alabama from Ohio just to purchase a trailer but I am very glad that I did. I have no regrets what so ever and will surely make the trip again should the need arise. If I have done nothing else since my return I have surely given The Dixie Horse and Mule Co. the best word of mouth advertising at every horse show that we've been to this summer and will continue to do so. Thanks again! Bill Holt Kingston,Ohio.