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Dixie Horse & Mule Co. Testimonials

Testimonials

We work hard to provide the best customer service before, during, and after your purchase. References are available, just ask!
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All I can say is WOW! And my girlfriend can only say nice things about the improved quality of Sundowner so she was the critic that gave this trailer two thumbs up!

Please tell Don what a professional and pleasurable experience it has been to work with all of you. Rodney did a great job of showing us around and I had my friend here to help go through the inspection.

I love this trailer and while I am still intimidated by it's massiveness I hope to get used to it. I have been driving gooseneck trailers since I was fifteen - so I am not worried - I have already had folks come by and ask about renting it - so if it does not work out I may work with you later on a swap with a 27 footer. I am not sure we can get it into the space where the Kiefer went but that's my problem - not yours!

So all I can say is WOW - what a beautiful and comfortable trailer we now own!

Tell Don I retire next year and may be available to be your East Coast rep or liaison - and while I am sort of joking - you will get nothing but high praise from me! I hope I can bring you in some sales in appreciation - just think of me as a satisfied customer - not interested in any kind of a commission but keep your eye out for me on a nice light-weight two-horse gooseneck with dressing room just give me a little time to absorb the cost of this trailer!. For now I will keep my Kiefer - I don't think it is worth much and it is certainly lightweight.

Again - what a pleasure this experience has been, and my hat's off to all the folks at Dixie Horse and Mule Company who assisted us!

Very Respectfully and Warmly - Mary and Archy Miller
I want to send a big out to you and AJ for such prompt, efficient response in regard to a couple of issues with my Lakota trailer. The lights and locks are replaced. What fantastic customer service especially with me living out-of-state. Much appreciated and can't say enough nice things about your dealership and service to my friends that love my trailer.



Beth Wahlers
New Braunfels, TX
I bought my trailer from Dixie Horse and Mule. You can either go to their website and search under Bee Trailers or do a search of Bee Trailers in Horse Trailer Galore and you will find a new one they have in inventory.

Don Smith is the owner of the Dixie Horse and Mule and I believe him to be a good and honest man to do business with. He treated me more that fair when I bought my trailer AND when I decided to sell it. He gave me a bid on what he could give me for my trailer and suggested I put it in Horse Trailer Galore and gave me the retail value to help set the price. I sold the trailer in one week for more than his bid but of course less then the retail value. That was a very nice thing for him to do.

Good luck
Ken Truman



Good Afternoon Ms. Truman,

I notice your trailer that you have listed in the Horse Trailer Galore. Even though it is sold, can you please tell me were I might be able to purchase a horse trailer like it. I really like the way this trailer is set up.

Many thanks.

Anne
Don As you know, I recently bought a Lakota HUT trailer from you, and it was delivered two days ago. I just want you to know that I have been extremely impressed with how very helpful EVERYONE at DHMCO has been to me throughout this process. Everyone is very knowledgeable about the trailer, and everyone has stressed that I can always call if I have any questions or concerns. As a first-time trailer buyer, I cant tell you how much comfort that has given me. You have a great operation there and really great people, and I will recommend your company to everyone.

Steffanie Waddington
Don, G and Cindy, You guys have been great to work with. G has taken a lot of time with me on the phone and explained a lot. Never thought I'd buy a trailer without walking through it first but I feel comfortable doing that with you guys. Cindy in finance was great too. Looking forward to getting my trailer this week and using it. I can't imagine any problems that you guys wouldn't take care of. I will definitely recommend you to all of my riding friends, it has been a great experience.

Dean and Paul McRae
Norwood, NC
Good Morning Don,

Wow, I must say your offer to simply send me a check caught me off guard. That would be more than satisfactory to me. I'm 99 sure $350 will cover all the things currently needing to be fixed. I appreciate you doing so and regard you as a man of your word.

Bryan Richardson
Corrales, NM
Don,



Thank you so much for standing behind what you sell.

Everyone of your staff has been very strait forward and honest.



I will recommend your company to all my riders in the mounted patrol and anywhere i go.





I am also in business and it means alot to meet honest people.



Thank You !!

++++++++++++++++
+ Ronny Johnston +
+ Wireless Dynamics +

http://www.horsetrailerworld.com/forum/thread-view.asp?threadid12372&posts26
Hi Gaynell,

Got trailer home and it is awesome. I wanted to thank you and all your co-workers for the help and showing us how everything worked. Everyone is so nice and helpful. I have 1 question about the trailer that was not explained to us. The ouside vent for cooking stove has a plastic cover on it that is removeable. I assume that we take this off when using stove top and vent and put back on when trailer is setting in shed and not in use. Is this correct?

Thanks again

Nancy Clark

Hey G, Mike, Dennis, Cindy and Don,



Thanks so much for helping us with our Bison problem. We are so happy with the new trailer and want to thank each and every one of you for helping us. I told our daughter that we got the extended warranty and she will have to live with this trailer for at least 7 years. She said that wouldn't be too hard to take!



Cindy, I will get Ashley's to email you her driver's license as soon as possible. Thanks for all your help and advice on the warranties! You know how I am about waranties!



Dennis, thanks for the great walk through! We thought we would know this trailer since it seems exactly like our other one but it has quite a few upgrades! I can't remember the type of caulk you suggested to use on the roof of the trailer, so if you could email me, I'd appreciate it. Also, the chest bar in the first stall is not there. I didn't notice it missing when we were there yesterday. Is there a way I can get it? the hardware is there, no bar.



Mike, thanks for the advice on insulating the ceiling. We plan on doing that asap. Could you email me and let me know the spray adhesive again? I forgot. Also, we talked with Dennis about lp generators. What are your thoughts? I'd like something super quiet. Do you have a brand that you like best, and what are the numbers all about 35,000 - 28,000 or do I just need to make sure it has 30 amps. I see a lot with 27.5 amps, but is that enough? Also, we had spoken about the little added counter but didn't get back to that. Is that something my husband could put on - he's pretty handy. How much is it?



And G, thanks so much for helping us out. You are great!!!! I'll send future horse trailer purchasers you way for sure!!!



Don, thanks again for helping us in this unusual situation. You have a great staff and should be very proud of them. I only wish you were closer to us in SC. I'll look for property if you'd like!!!! lol



Again, thanks y'all for all your help!



Happy Trails,





Linda, Mike and Ashley Kriegel

Easley, SC


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