Hi, I love the trailer. Greg was so nice! I'll remember him forever. Had to pay $295 for duty and there is still about $300 more for other stuff. It was worth it everyone at the barn loves it!

I hope he got home safe, he should sleep solid for two days.

Thanks so much - Tiff.

Dear Lynn,

I wanted to take this opportunity to thank you and the staff at your dealership for the outstanding service I received on purchasing my new Bison trailer. Everyone I talked to and worked with was very professional and went the extra mile to complete the deal. Sometimes it is difficult to get good customer service but in your case the sales and service team were exceptional and I would highly recommend your company to anyone looking for a horse trailer. Please extend a special thank you to your service staff for stying late on our behalf and helping us get hooked on and on the road. Again, thank you for your time and assistance.

Happy Trails!
Sally Williams, RN, MSN-FNP
Pomona, MO

This is to let you all know how satisfied we are with the used 92' Gore gooseneck we purchased from you at the store in Ga. last month. Everyone was so friendly and professional. The gals you have working there are just as knowledgeable as the guys! We are in the process of having an awning and generator put on the trailer. We took it camping for a week. It pulls GREAT! Just wanted you to know how much we appreciate doing business with such nice people.

Greg and Joy Mattos
Kissee Mills, MO.

Barry Suggs and G were great to work with.
Thanks,
Angela Hoagland

Start to finish the whole process was great. Thanks!

Paul Vater

Dan - Trailer tows easy - no problems. We arrived in Demopolis after dark, and worried about low hanging branches on our road, but took it slow and made it okay. Branch trimming is priority 1 when it warms up a bit.
Enjoyed dealing with you. If anybody asks, I'll refer them to you.
Ken

Cindy,
Thank you very much for sending us the T Shirts. Unfortunately they are so big that nobody in my family could wear them. If you send us a small and a large one we will send these back to you.

We are very satisfied with the trailer and will refer our friends to you.

Thank You

Jay Nicely

You are more than welcome. Just to let you know, I also have friends in the mid-West who say they will be looking for trailers in the future. I am also going to forward your company name to them for contact.



You know, it is easy to give a referral when the follow-up on problems is as conscientious as yours was. It shows a person who really thinks about the customer and provides good customer service. As you probably have gathered, I work for Aflac and we STRESS customer service here. Sometimes to the detriment of the company, but as much as possible to the benefit of the customer.



I was using another Sundowner dealership in North Alabama, but after the treatment I received this past week on some warranty work I am actively looking for another repair shop. I even considered traveling to Sundowner of TN for warranty work. I currently have 2 Sundowners a bumper pull and an LQ. So I am happy to know that your shop will work on trailers other than the ones you sell. I will definitely check it out when I have something else to service on my trailers.



I had referred Debby before the birddog was in effect, but it is very much appreciated since I have a new mare that I hope to qualify for either the AMA World or the Select AMA World next year. Cash is going to be tight. So THANKS!



I hope your and yours have a Happy Thanksgiving and a Merry Christmas.



Mary Louise May Accounting Specialist III

I just want to thank the people at Dixie Horse and Mule. We drove about 700 milesone way! to pick up our new horse trailer and you guys made it completly worth the drive. I love my new trailer and the staff was great. Please tell Cindy thanks for all her help on the financing. Also, Justin really helped us out with the wiring on our truck and the plug on the trailer. I will definitly tell everyone I know about Dixie Horse and Mule. Co.



Tracy Walton

You can count on our business we are so glad we went with you, and are sure when we do upgrade it will be through you also.

Thank you again
Jim and Lisa Richards