Just thought we would drop a line and let DHMCO know how happy we are after buying the 1999 sundowner from you all. Can't say enough about how we were taken care of and the outstanding service provided, over and beyond! Including before picture to jog memory of what we bought, and after picture showing the trailer now! Again thank you everyone in the company for working with us.

Wesley Hill

JT,
We love our new trailer. Best thing we every did was to deal with you and Dixie Trailers!!
Couldnt be happier!
We have talked you up in Ohio-well send all our friends your way!!
Elizabeth and Steve Williams

Id like to let you guys know that over the years Ive bought plenty of vehicles, trailers, etc., from plenty of places of business and by far and away your business is the best place Ive ever dealt with. Everyone from your sales department through your finance department and service department were exceptional! Big shout out to Mike in the sales department, Michael and Marcus in the service department and a really big thanks to Cynthia and Priscilla in the finance department. Everyone I dealt with was fantastic! If and when I ever need another trailer I will definitely come by to Dixie Trailers!





Thank You So Much!



Kevin Brill

Good morning. I recently had purchased my 3rd horse trailer from your establishment and being a small business owner myself understand how important customer service can be. Having said that I would like you to know that Michael and your service crew go above and beyond. I am highly impressed with their desire to please the customer. You dont find that much these days. They are very accommodating to say the least. Just wanted to let you know. They deserve a pat on the back, recognition for a job well done. Thanks and have a great day. Rhonda Steele

Good Afternoon Mrs. Cindy,




I just wanted to shoot you an email and let you know that I appreciate everything that you all at DHMC did for Andrew and myself. This was the best buying experience that I have ever had. The process was so easy, the people there were so helpful Saturday, and on top of everything, also very quick to answer any questions that we had. I hate that we did not get to meet you but thank you for everything that you did for us also!




I would/will do business with you all again and will highly recommend DHMC to anyone that I hear looking to purchase a trailer.







We were very pleased with the overall experience and very satisfied with the trailer, of course.

Thanks!

-Heather

Mike,




This is just a quick note to say thank you for working with us on the purchase of our new Lakota horse trailer. Once again, the customer service that we experience with Dixie Horse and Mule was top notch.




After a long road trip and many stops, we finally made it back home to Kansas last night. We had to detour around some heavy thunderstorms that were dumping baseball size hail, so it made our trip a little longer.




However, we made it home safely in one piece and no hail damage. Attached to this e-mail, is a picture that I took after pulling in to our driveway last night.




Thanks again!




-derek-




Derek and Brenda Welsh

Mike,




This is just a quick note to say thank you for working with us on the purchase of our new Lakota horse trailer. Once again, the customer service that we experience with Dixie Horse and Mule was top notch.




After a long road trip and many stops, we finally made it back home to Kansas last night. We had to detour around some heavy thunderstorms that were dumping baseball size hail, so it made our trip a little longer.




However, we made it home safely in one piece and no hail damage. Attached to this e-mail, is a picture that I took after pulling in to our driveway last night.




Thanks again!




-derek-




Derek and Brenda Welsh

Congrats! You got a 5-star review on Google:



"I picked up my trailer yesterday and I can say without a doubt that it was the most pleasant..."


Reviewed by
&#65279B&#65279l&#65279a&#65279k&#65279e&#65279 &#65279S&#65279m&#65279i&#65279t&#65279h&#65279

Good morning all-



Wanted to let y'all I got the check yesterday. This is the best example of customer care I have ever experienced in this life. Patty also sends her thanks and remarked what an excellent example of customer care and good will this was.

Bison had a chance to make it right but chose not to...but y'all did.

Thank you all again!

Your friend and lifetime customer,

Bill Cromartie

I am absolutely in LOVE with my 3 h, 9 sw SMC LQ that we purchased from Dixie Horse and Mule Co! The entire experience of our sale and the quality of this trailer was absolutely amazing!
I 1,000% recommend anyone looking for a new LQ to check the SMCs out!!
I have a feeling we will be seeing a lot more of these trailers on the road and Im excited I get to be one of the first in my area to have one pulling behind my truck!
PS: Our pup loves the stairs so he can easily get up on the bed!

Bryan and Natalie Cox