Hey Keaton, I love, love, love the trailer! It did clean up nicely and the LQ even looks better than it showed in the pics. I am extremely pleased. Paula arrived with it exactly when she said she would and she patiently went over everything in the entire trailer with me and answered all my questions. I appreciate that you got it delivered to me so quickly. I am going to load up the horses and take it out for a spin this weekend and I have a major camping trip planned for a few weeks from now. Thank you all so much for making my purchase so easy! Everyone that I have spoken to there has been very friendly, sweet and helpful. I am excited and I know I will enjoy this trailer for many years to come! I will definitely recommend you guys to any of my friends looking to buy a trailer!

Thank you, Linda Brazelton

Hey Dan,

Just wanted to let you know that we are really enjoying our new trailer.
You and the entire staff at Dixie were a pleasure to deal with. We just got home from the NBHA Youth World Championships in Perry, GA. The girls had a great week of barrel racing and came home with buckles and paychecks.

The trailer was great! We spent 7 nights in it. Slept 4 in complete comfort. Everything worked flawlessly. I handed out a couple of your cards to people who stopped and looked at it.

Thanks,

Jody Boyd

Don
I want to thank everyone who was involved with my purchase of the F650. It preformed great on our 750 mile trip home. You and your team really stepped up when we changed our minds on which truck to get, less than 6 hours to get all of the paper work changed, and had a smile the whole time. If any one asks me about Mid size trucks your name will be the only one I give out. If you want some almost free advertising, cost of a shirt, send me a 2X shirt and I will ware it with pride every where we go.

Thanks again
Dave and Gloria
Troy, OH

Hello Mike,
I just wanted to take the time to thank you and all of the staff at DHMCO who assisted me in Newton for the service, professionalism and overall great experience in the purchase of my Lakota. I have done a lot of research over the years on trailers and various dealerships, none were able to top DHMCO and that was before I even set foot on the lot. There was no question I was willing to make the 17 hour/1,100 mile haul to Newton, AL from Nebraska to purchase my trailer and I've already recommended DHMCO to other friends in the market. There are plenty of Lakota dealers MUCH closer than DHMCO but I wasn't just looking for a trailer, I was looking for a long term investment with folks who care about their customers after the sale. The drive was well worth it. My 10 year old Gabe also enjoyed the experience and was particularly fond of Sean. : We made it back to Nebraska yesterday and the trailer pulled like a charm - what better way to get acquainted with a new trailer than to travel 1,100 miles and camp two nights in it! Due to the extensive walk through and education I received they day I picked it up, I was able to arrive at our reserved camp site after dark and hook it up for the first time with no trouble. I appreciate having access to support from Sean anytime, that is extremely valuable. Please thank everyone for me and tell them hello from Gabe too. In the meantime, I'll continue to send folks your way! Thanks Mike!

Sarah Rinne
Steinauer, NE

Sean thanks so much for your efforts in resolving this issue. Life happens, some good, some not, this is a minor issue as long as I get updates I am a patient person.

Thanks again for everyones help in this matter. My husband tells me this trailer pulls better than the others we have had both Sundowners. One thing about the Sundowners I did not like is nothing was sealed around the pipes. In the Lakota everything is sealed. We love our Lakota and DHMCO. Everyone at the ride admired how good looking and efficiently things are laid out inside and outside. The storage is amazing and when we arrived it was not a mad dash getting things off the bed and put in other places before we could go to bed. Whoever designed these trailers must have been horse riders and campers it is so great to have a water outlet on the outside to water the horses and dogs. So many small things about the trailer were so well thought out. Our three Aussies thought they were in heaven because they were not banished to the horse area or their picket line during the day but got to lay around in the front with us if they wanted. I had complete strangers come up and want to see inside and it was a pleasure to show because I did not have things lying all around as everything has a place so it always looks nice. Everyone wanted to know what model it was and where we bought it. Of course we told them it came from the same place our last one came from, Dixie Horse and Mule Company, and they would be more than happy to show them a new Lakota.

I will always be a big fan of DHMCO because of the outstanding people from the sales and accounting departments to the guys like Sean and Joel who take care of us after the sale. Now, I am a big fan of Lakota trailers and my searching is done for my lifetime trailer... until I see a new Lakota model in a 2 or 3 years dont tell my husband about that last part.

Go out there and make it a great day,


Jan Lay

Hi Don,

I really appreciated the great deal you gave me on the green reeper and I definitely will give anybody that asks about it your name.
Here in Michigan the sand reeper is very popular by the dunes so I am sure I will be able to send some customers your way and I definitely will.
I don't think my husband and I have ever dealt with a better dealer than you guys. Cindy was terrific with everything she did. Please give her a big Thank You from me. You guys went above and beyond to make it go smoothly and I really appreciate it.
I love my new reeper.

Thanks again and take care,

Tammy Shump

Jessica,

Thank you so much for the information. I will look for the title to come in the mail. I do want to take this opportunity to say this was the best trailer buying experience I have ever had. Keaton was wonderful, he answered all my questions and was very patient and accommodating. I also want to add that a is truly an asset to your establishment. He went above and beyond to ensure the trailer was how I wanted it. He answered the million question I asked of him with patience and understanding. The lights on the trailer were not staying on. It turned out to be a loose connection on my truck, which he fixed with out batting and eye. The tow chains were a little tight he lengthened them. As a woman driving 260 miles alone hauling this trailer for the first time. He made me feel a lot safer, which took the worry out of that long drive.

In my opinion customer service is what will bring customers back to a business and I will be back and recommend others.

Thank you all very much!

Jo Ellen
Odum, GA

Dan:

Just wanted to drop you a Thank You note on the service you and your staff provided on the trailer purchase. One of the smoothest and pleasant transactions I have had in a long time. You guys went over and beyond the service on getting the trailer ready to go. We have used it 4 times already this year and we love it. Sure beats driving back and forth to a hotel. Whomever says Mid-tacks are not worth the extra 4 is storage is crazy. We pack our front to back. Thanks again!!

On another note, Ill be looking for a hauler sometime next year. What can you tell me about them and what should I be looking for? Heard I should look for a Freightliner.

Regards
Jim Royer
Gray Court, SC

We do love our new trailer if the weather will break we will go camping. We did camp in it Saturday night in the front yard and all day Sunday. We love the space inside provided by the glide out and the dogs like the extra room in the back. We will have to live in the trailer for about 3 to 4 weeks when we have some repairs done to the house. I am looking forward to it now a month long camping trip woohoo!

It is wonderful to have a company like Dixie Horse and Mule who believes in customer service and satisfaction. Everyone we have ever come in contact with at DHMCO go above and beyond to make sure you are comfortable with your purchase and are so kind to answer any and all questions. They all make sure you know that if you have any questions later you should call and they will be glad to help. Joel and Shawn took their time with us and were most helpful showing us through the trailer and making sure we knew how each feature worked. Mike Bozeman, great guy, honest, informative and willing to do what he can to make it work helped us with our first trailer so we never questioned where we would get our new trailer, it had to be DHMCO. Cindy, and now you, Lori, are part of the sales staff as well, taking care of the details on the paperwork however, it is the attention after the sale that brings us back time after time. It is a long trip from above Birmingham but it has always been well worth the ride.

We truly appreciate all of the attention to service and satisfaction, before, during, and afterward by all of the staff at DHMCO this is the way a real American company should be run thanks Don, for your leadership, it shines through the entire staff!

Jan Lay
Birmingham, AL

Just wanted to say THANKS for being great to work with and being so prompt with everything...I know I've had some troubles, but Sean has been great over the phone. I think we have it figured out its a bad batch of batteries! Hoping for no more issues now.
Also, I do have a friend in the market for a 4 horse living qrtrs this spring, told her where I got mine, she's got more to spend than I did, and is wanting to find a Platinum or 4 star used...just in case you come across any down there!

Regards,
Jessie Huebner
DePere, WI